Kolibel AgencyKolibel Agency
Our process

How we work

We guide families from the first inquiry to the nanny's first day. The process is transparent and gentle so you feel confident at every stage.

  1. 1

    Request and consultation

    You leave a request and we clarify the details: child's age, schedule, tasks, and preferences.

  2. 2

    Candidate selection

    Based on your needs, we provide a short list with recommendations and verified data.

  3. 3

    Remote interviews

    We organize online interviews, help prepare questions, and can join when needed.

  4. 4

    Contract

    We formalize conditions, responsibilities, and schedule with clear documents.

  5. 5

    Trial days and nanny onboarding

    We support the adaptation, stay in touch, and provide assistance during the guarantee period.

Screening

What the screening includes

  • Reference checks and family experience verification.
  • Documents, medical certificates, and qualification confirmation.
  • Personality match with the family's request.
Support

Family support

  • Personal curator available via phone and messenger.
  • Adjusting conditions during the first weeks.
  • Support with adaptation for both child and nanny.
  • Guarantee replacement when needed.